Shane Gallagher serves as JMA’s Service Delivery Lead, Commercial Products & Services. He leads the company’s commercial product portfolio and helps drive its expansion into new markets. Shane guides new ideas from concept through launch, transforming them into products and services that deliver meaningful customer value and support JMA’s long-term growth.

Passionate about turning innovative ideas into successful businesses, Shane works across strategy, product management, technology, and operations to move teams from vision to execution. His approach focuses on developing products that solve real-world problems while establishing the strategy, processes, and capabilities needed for long-term success.

In 2026, Shane led the successful launch of 76UNBOXED, JMA’s first commercial software product. The digital platform helps preserve and share the stories of historic homes, businesses, and communities while providing tools that support modern preservation efforts. Its launch marked an important milestone in JMA’s commercial growth strategy and paved the way for an expanding portfolio of commercial offerings. Shane continues to lead the growth of 76UNBOXED while identifying and developing new opportunities that transform innovative ideas into sustainable businesses.

Shane believes the best products begin with listening to customers, challenging assumptions, and remaining focused on solving meaningful problems. He is driven by opportunities to create lasting customer value, strengthen communities, and contribute to JMA’s continued success.